Make Use Of a Debt Collector

Why Your Business Must Hire a Collection Agency

If you own a business that provides services or products on credit, ultimately, you will have clients who fall past due as well as reject to pay. As a result, you need to hire a collection company to recover your business’s money. Understanding your next steps regarding choosing a debt collection agency can make the difference If your business will be profitable or otherwise.


Some debt collection agencies are experienced in consumer debt, while others collect B2B debt. Suppose a collection agency has a successful track record in your industry. In that case, that is an excellent indication of future successful collections.

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How to pick the right collection agency

As soon as a business recognizes it is owed cash, hiring the best debt collection agency is the first and crucial decision. The main factor to consider for working with an agency is finding one that runs legitimately and efficiently accumulates as much money as possible.

  • Confirm collection techniques: Various debt collection agencies utilize various methods. For example, some agencies use letters and phone calls, while others go after debtors with private investigators on the ground or attorneys in court. Ensure your organization is comfortable with the methods used to collect the money you are owed to ensure that those methods fall within the FDCPA guidelines.

  • Resources of the agency: When thinking about which debt collector to hire, concentrate on the sources the firm is willing and able to deploy. Understanding the resources a firm can use to collect the money you are owed is vitally important to anticipate the company’s success. For example, do they have accessibility to skip-tracing technology? Does the agency report to all the credit rating bureaus?

  • Ask for suggestions: Speak to various other business owners that have utilized professional collection agencies in the past.

  • ACA International Membership: ACA International is a not-for-profit that aids in establishing moral standards. When considering hiring a debt collection agency for your organization, ask if it is a member of the ACA International. If so, you can presume it is a top-quality debt collection agency that will follow laws while also generating results.

  • FDCPA Compliance: The FDCPA was authorized in 1977 to establish a shield from violent debt collector methods. Their main objective is to stop abusive practices in collecting consumer debts and educate consumers about data rights.

Here is a list of restricted acts under the FDCPA:
  • Continued attempts to collect debt not owed

  • Illegal or unethical communication tactics

  • Threatening illegal action

  • False statements or false representation

  • Third party disclosure

  • Excessive phone calls

When should a business hire a collection agency?

Typically, many businesses wait 60 days or longer. Some may also wait till the account is more than a year of age! While a trusted debt collection agency will gladly accept older accounts, it is essential to realize that placing an account early will yield better results. The odds of retrieving delinquent debt will significantly reduce as time goes by.


How do you know when to put an account in collections?

  • A client does not react to your collection letters or calls.

  • A client continues to put off paying a bill without sharing passion in bringing the account back to its current status.

  • A client has been late for numerous months; despite making several payments, the account is never paid completely.

  • A client has a background of not paying various other Companies on schedule or in all.

How much do collection agencies charge?

By hiring a debt collector on a contingency basis, also known as no money no fee terms, companies don’t need to invest additional money upfront in collecting money already owed to them. Contingency-based collection agencies ensure that a collection agency will undoubtedly be motivated to collect as much money as possible, as their earnings depend on effective results.

The exact contingency fee will depend upon many variables, but it largely rests on the age and sort of debt. The average collection fee falls between 20% and 50%.

If a collection company bills a 25% rate, it maintains 25% of all the cash collected. A $1,000 payment collected would pay $250 for the collection company, while the original business owner would obtain $750.


Moving forward

When a business puts the first account with a collection agency, you should also consider implementing a clear strategy for future account placements. Develop a hard cut-off target date of 30, 60, or 90 days that specify when you place your past-due account into collections.


Implementing a strategy for unpaid accounts will allow a business to see these delinquent accounts get collected faster, in addition to much less tension stressing over late consumers.



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